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Concession Machines FAQs
Questions? Call (786) 260-4808 or WhatsApp us.
Which concession machines do you rent?
The most popular are cotton candy, popcorn, and snow cone machines. Ask about add-ons like warmers, extra syrups, bags, cones, and serving kits.
How do I book a concession machine?
Book by phone or WhatsApp. Tell us your date, address, and guest count—we’ll help you pick the right machine and supplies.
Do rentals include supplies? How many servings per kit?
Yes, packages include starter supplies (servings vary by machine and package). You can add extra serving kits. Note: snow cones require customer-provided ice.
What power do concession machines need? Can I use an extension cord?
Each machine needs its own 110V household outlet. Use a heavy-duty outdoor extension cord (12–14 AWG) up to ~50–75 ft. Avoid sharing circuits with other big appliances. Generators are available if outlets are far.
Where should I place the machine—indoors or outdoors?
Place on a sturdy, level table with access to power (and water for cleanup/ice for snow cones). Outdoor use should be shaded, dry, and protected from wind/rain. Keep kids’ hands away from hot parts and moving parts.
Are machines easy to use? Do you show us how?
Yes—very simple. We demo at delivery and provide quick-start instructions. If you prefer, ask about an attendant to serve guests for you.
What about food safety, allergies, and ingredients?
Tell us about allergies. Cotton candy is flavored sugar; popcorn kits may contain oil/salt; snow cone syrups have flavorings/color. We can share labels/ingredients on request.
How many people can one machine serve per hour?
Approximate outputs: popcorn 100–150 small bags/hour; cotton candy 80–120 cones/hour; snow cones 60–100 cups/hour (depends on operator speed and line flow).
Do I need water or ice for the machines?
Snow cones need bagged ice (customer-provided). A nearby sink or hose helps with cleanup. Popcorn and cotton candy don’t require water for operation.
How do you handle cleaning and sanitizing the equipment?
Machines are cleaned and sanitized between rentals. We’ll show you basic wipe-down steps for spills during use. Please return machines free of heavy residue; deep cleaning is on us.
Can you deliver to parks or venues? Any paperwork needed?
Yes—we deliver to many parks/venues. Some require permits or a COI. Power can be limited; we can supply generators. Tell us early so we can prepare any paperwork.
What if something stops working—any quick troubleshooting tips?
1) Check the plug and reset the outlet/breaker. 2) Ensure switches/heat elements are on (for popcorn/cotton candy). 3) Avoid overfilling. 4) Keep ventilation clear. If issues persist, call/WhatsApp us right away.
Are kids allowed to operate the machines?
No. Machines must be operated by a responsible adult. Surfaces and chambers may be hot; moving blades/parts can be hazardous.
Can I bundle concessions with inflatables or packages to save money?
Yes—ask about party packages that include an inflatable plus a concession machine and supplies. Bundles are typically discounted vs. renting each item separately.
What should I do before pickup? Can I keep the machine overnight?
Turn machines off, let them cool, and empty loose contents (no need for deep clean). Overnight may be available if the area is secure; message us to confirm.


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